Terms and Conditions

1. Acceptance of Terms

By accessing or using the ioco.shop website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Changes to Terms

ioco.shop reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed of any updates.

3. Orders and Payments

All orders placed on ioco.shop are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the product description or price, errors in your order, or other reasons. Product prices are subject to change without notice.

Please note that ioco.shop does not sell the products directly. After placing an order, a representative from our partner company will contact you to finalize the purchase process. This contact will ensure that all details are correct and will provide you with any additional information or assistance needed to complete your purchase.

4. Shipping and Delivery

We will do our best to ship your products within the estimated times, but we cannot guarantee delivery dates. Please note that ioco.shop is not responsible for the shipping of the products. All shipping services are managed by our partners. We are not liable for any delays in delivery, damages that occur during the shipping process, or products that arrive with defects from the factory. All these issues are supported and handled by our partners.

All risks of loss or damage to the products pass to you upon delivery. If you encounter any problems with shipping or receive a defective product, please contact the specific partner from whom you purchased the product for assistance and resolution. 

The payment methods will be agreed upon between you and the partner. ioco.shop does not handle or process payments directly. Payments can be made using various methods as agreed upon with the partner, which may include cash on delivery or other payment services as available and acceptable to both parties.

If needed, you can also reach out to us at [email protected], and we will help facilitate communication with our partners to ensure a smooth resolution.

5. Returns and refunds

Please note that ioco.shop does not handle products directly. All returns and refunds are strictly managed and supported by our partners. The process is under their supervision and will be subject to their terms and conditions.

To initiate a return, please contact the specific partner from whom you purchased the product. Once the partner receives the returned product, they will issue a refund or replacement at their discretion according to their policies.

6.Intellectual Property

All content on ioco.shop, including text, graphics, logos, images, videos, and software, is the property of ioco.shop or its content suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

7.Limitation of Liability

ioco.shop shall not be liable for any damages of any kind arising from the use of the website or the purchase of products through the site. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages. Specifically, we are not responsible for any loss of profits, revenue, data, or any other intangible losses.

Furthermore, ioco.shop is not liable for any delays, defects, or other issues that arise during the shipping process, as shipping is managed by our partners. Any problems related to shipping or product defects should be addressed directly with the respective partner, and will be resolved according to their policies.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.

Your use of our website is at your sole risk. The website and all products and services delivered to you through the site are provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

If you are dissatisfied with any portion of the website or with any of these terms, your sole and exclusive remedy is to discontinue using the website.